FAQs

How can I reach Tipico Support?

📩 How to contact us

📞 Note:
We do not offer phone support. The Messenger is the fastest and easiest way to reach us.

Simply open any Help Center article and click Contact us ⇾ Start Messenger in the top right corner.

💬 Write to us directly in the Messenger – our support team will take care of your request as soon as your message is read.

🔐 Important:
Already have a Tipico account? Please log in first before using the Messenger. This helps us assist you quickly and accurately.

Why can’t I access the Tipico Games App?

If you have issues accessing the Tipico Games App, please check your internet connection and ensure that your account is fully verified. If the issues persist, please contact our technical support for further assistance.

How can I deactivate my Games account?

The deactivation of the Games account is possible via the account settings under Limits & Closures.

Can I also play Tipico Games with my Tipico customer card from the shop?

No.

How can I verify my account?

To verify your account, use one of the verification methods on the Tipico Sports website. A complete verification is necessary to use all account functions and to enable withdrawals. Verification is valid for both Tipico Sports and Tipico Games.

How can I deposit and withdraw, and what are the conditions for this?

You can make deposits and withdrawals in your account. We offer various payment methods, including credit card, SOFORT, and PayPal. Please note that different conditions and processing times may apply depending on the payment method.

Where can I see my game rounds?

You can view your game rounds in the <Game Rounds> section of your account. There, you get an overview of all played games, and winnings.

How do missions or tournaments work?

Missions and tournaments are special challenges where you can earn rewards by completing them. Details about current missions and tournaments can be found in the <Challenges> section of your account. Participation conditions and prizes are also listed there.

How do I activate an offer and what are the conditions?

To activate an offer, visit the “Offers” section in your account. Choose the desired offer and follow the instructions for activation. Please note the specific offer conditions, such as minimum deposit or wagering requirements, which are described in the offer details.

How do I change the limits and what is the maximum limit I can set? What limit applies to what?

To change your limits, log into your account and go to the “Limits and Closures” section in the settings. There, you can adjust various limits such as stake, loss, and deposit limits.